Here at Zervant we believe that invoicing is more than merely creating and sending invoices. We also believe that invoicing should be fun – who doesn’t like to get paid, right? Seemingly complicated rules and accounting-related aspects can, however, often ruin this inherently positive experience. That’s why we have put a lot of effort into simplifying this process for entrepreneurs, so that they can focus on succeeding as business owners.
In this article we share our view on invoicing, which we see as a holistic process that enables you to serve your customers better and get paid faster. We’ll go through this process in more detail, and explain how a professional invoicing software like Zervant can help you every step of the way.
Creating invoices – keeping it simple and organised
As a provider of an invoicing software, we have naturally put a lot of effort into making the process of creating invoices as simple and fast as possible. With a professional invoicing software, you don’t need to spend time searching for expense receipts, timesheets or customers’ contact details.
In Zervant you have direct access to all your customer and product information, and you can even keep track of your working hours and billable expenses with our time tracker. Having everything organised in one place makes your life so much easier, as it enables you to get all the information you need in an invoice with just a few clicks.
Sending invoices – meeting your customer’s needs
After you’ve created an invoice, you will most likely need to send it to your customer. People and companies vary in terms of how they like to receive their invoices. Considering your customers’ delivery preferences will not only help to ensure that they pay on time, but the customers will also get a positive last impression from their relationship with you. This means that they’ll be more likely to become repeat customers.
With Zervant you can deliver the invoice exactly the way your customer wants it – via email, per post or as an e-invoice. These delivery options are fully-integrated into Zervant, so you only have to select an option and click send. We’ll take care of the rest.
Getting paid – facilitating faster payments
So, the invoice is sent and delivered as your customer wants it. All that’s left is for your customer to pay the invoice. You might think that you don’t have any control over this final step. There are however many ways in which a professional invoicing software like Zervant can help facilitate faster payments, even after the invoice is sent.
First of all, it’s good to remember that it’s simply good customer service to allow your customers to pay as they want. By using Zervant, you can offer your customers all the payment options they could want. They’re even able to pay your invoice directly with credit or debit card. Our data indicates that when a customer chooses to pay the invoice with credit or debit card, on average the customer will pay it just two days after they have received the invoice! That compares extremely favourably to the ‘regular’ average payment time of 25-30 days.
Another way in which you can take control of how and when you get paid, is by creating payment schedules for your customer. Payments schedules enable you to expedite and stabilise your incoming cash flow by getting paid in two or more instalments. This also increases customer satisfaction, as you’re offering more payment flexibility from your customer’s point of view.
Finally, in case your customer doesn’t pay on time, you can easily send a friendly payment reminder with just a few clicks. Alternatively, you can set up automatic payment reminders, so that you can focus on running your business instead of worrying about following up on late payments.
Adopt the invoicing process that works for you
With Zervant, you’ll have all the tools to get paid faster and serve your customers with highly customised invoicing. But in the end, it’s all about what process works for you and your business. The Zervant experience can be as simple or as customised as you want it to be. Sign up today to experience it first hand.
Invoicing doesn’t need to be difficult
Use Zervant to create and send invoices at the click of a button. You can invoices by post, email or as an e-invoice. And you can set up payment reminders too.